SF Tenant Counselor

Causa Justa :: Just Cause (CJJC) is seeking a dedicated housing counselor for our SF tenant rights hotline!

Born through mergers between Black and Latinx organizations in San Francisco and Oakland, Causa Justa :: Just Cause (CJJC) builds grassroots power and leadership to create strong, equitable communities. In 2020, CJJC led its Oakland allies in achieving one of the strongest eviction moratoriums in the country. Earlier in its history, CJJC provided leadership on the campaigns that resulted in due process for immigrants in San Francisco and Oakland. Through rights-based services, policy campaigns, civic engagement, and direct action, we improve conditions for working-class communities and contribute to building the larger multi-racial, multi-generational movement needed for fundamental change.

Primary Roles and Responsibilities

Counsel tenants about their rightsInput new tenant/client entries into our database
Provide tenant information and resources on our SF Tenant HotlineIncluding: client drop ins at our physical office.
Support tenants with case follow-up as needed
Maintain database documentation of counseling case documentation and client information
Attend external trainings/meetings to better support tenants
Recruit new members through outreach activities
Participate in the organization’s fundraising and civic engagement campaigns.

Write reports
Create tenant counseling reports based on follow-up calls to clients and assisting in drafting case updates/summaries.
Facilitate “Know Your Rights” WorkshopsCo-facilitate tenant and immigrant rights workshops.
Support in updating content/curriculum as needed.
Recruit community members to attend “Know Your Rights” trainings

Other duties include:

Recruits new members through outreach such as phonebanking and canvassing
Conducts one-on-one calls with CJJC members
Maintain member database tracking, keeping member list updated.
Provide support as needed to organization wide drives such as annual fundraising appeals and civic engagement

Requirements

Bilingual in English and Spanish
Minimum of 2 years of experience working directly with low-income and diverse people.
Experience working in non-profit or public sector settings.
Proficiency in google suites or microsoft office.
Minimum 1 year of data entry/database experience.
Commit at least 2 years to work at CJJC.
Know how to work as a team player and maintain good communication with the team.

Compensation and Benefits:

This is a full-time, non-exempt position. The pay range is $25 – $26.44 an hour and will be determined by the applicant’s experience. This position includes some weekend work, as hours are based around our members’ schedules, which sometimes fall outside typical weekday 9am – 5pm work hours.

CJJC offers a comprehensive benefits package that includes:

Medical, dental, and vision insurance, including reimbursement for out-of-pocket medical expenses
Employer subsidized plan for alternative health options (i.e., acupuncture, counseling, massage)
Pre-tax commuter and FSA accounts (for health and/or dependent care)
Monthly stipend for internet and phone
401k plan with employer contribution
Generous paid time off:Two weeks paid vacation in the first year
Office closure 2-4 weeks out of the year
Nine observed holidays and one floating holiday
Eligible for paid sabbatical after five years

Application Details

People of color, immigrants, gender-oppressed, trans and gender-expansive, and queer people are strongly encouraged to apply.
To apply, submit your resume, 2-3 references, and cover letter telling us why you are interested in this position and sharing your relevant experience. When sharing your resume and cover letter, please do not include sensitive information such as social security number, citizenship status, etc.
Please be sure to add notifications@app.bamboohr.com to your contact list to ensure delivery of messages from us.
CJJC is an equal opportunity employer and does not discriminate against any person seeking job positions, accommodations, facilities, privileges, services, or membership on the basis of the fact or perception of a person’s race, color, creed, religion, national origin, ancestry, age, height, weight, sex, sexual orientation, gender identity, domestic partner status, marital status, disability or Acquired Immune Deficiency Syndrome or HIV status (AIDS/HIV status), or association with members of such protected classes, or in retaliation for opposition to discrimination against such classes. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.